Is your computer moving slowly, groaning in pain and dragging its feet? It could have picked us a virus or other type of malware while you were adventuring out in cyberspace. Fortunately, unlike a zombie, an infected computer can be cured. Let us take a spin through our hard drive and see if we can help by removing any viruses and spyware.

While there may be signs your computer has a virus (slow performance, unable to launch programs, etc.), the only way to know for sure is to have your computer scanned for viruses. Select the button below to use our FREE scanning software.

What if the test says I have viruses or spyware on my PC?
The best course of action is to have the infection removed as soon as possible. Delaying could lead to slower performance, data security issues and, in extreme cases, data loss. Don’t worry. When you have a virus or spyware problem, help is just a mouse click away. Through your high-speed internet connection, an Online Agent can assist you online and ?x the issue.


  • Troubleshoot 1 computer using Pucho Help Desk proprietary tools
  • Remove all viruses, spyware, malware and rootkits on the computer
  • Repair any operating system issues (boot issues, blue screens, etc.) using Pucho Help Desk tools
  • Apply system tweaks and modifications
  • Perform operating system critical updates
  • Test operating system for proper functionality
  • Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution


  • Can Pucho Help Desk restore my computer and recover any data I lose to a virus?
    In some situations. Viruses can cause extensive damage and permanently delete data. However, there is a chance through Data Recovery that your data can be restored. Discuss any data loss with an agent to determine if Data Recovery is the right option for you.
  • Does this service include a check up to make sure the virus is completely removed?
    Yes. We will check and double-check that the virus, malware, or spyware is removed once-and-for-all. If it’s not removed, we will keep working until it has been completely exterminated.
  • Will this service make my computer run faster?
    Most likely. Viruses, malware and spyware slow a computer significantly and by removing them we’ll let your computer stretch and show you what it can really do.
  • What if the virus, spyware or malware can’t be removed?
    Never say never. We will keep trying until we have thrown in the kitchen sink and exhausted every option. If we ever get to the point where all hope is lost, we will guide you through the options to get your computer up and running as quickly as possible.